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Build Domain-Specific SLMs & LLMs Your Organization Can Trust

InsightLM is an end-to-end framework to curate enterprise data, generate high-quality training sets, fine-tune small and large language models (Qwen, Llama, Mistral, Phi), evaluate them rigorously, and deploy them inside your own environment — purpose-built for verticals like Insurance, Retail, Banking, Healthcare, Legal and Manufacturing.

How InsightLM Works

A complete pipeline from raw enterprise data to a deployed, monitored vertical SLM

Curate

Ingest documents, Q&A, glossaries, transcripts and tickets. Parse, deduplicate, scrub PII/PHI, classify, and version every dataset with full lineage.

Synthesize & Label

Generate domain Q&A, instructions, reasoning traces and hard negatives from your corpora using teacher-LLM distillation and human-in-the-loop labeling.

Train & Evaluate

Fine-tune with reusable recipes — SFT, LoRA/QLoRA, DPO/ORPO, continued pretraining. Score every candidate against domain eval suites and red-team probes.

Deploy & Manage

Quantize (GGUF / AWQ / GPTQ), serve via vLLM / SGLang / llama.cpp, gate with guardrail SLMs, and monitor drift, cost and quality from a unified registry.

Train From Any Data You Already Have

InsightLM connectors turn your existing knowledge into model-ready training sets

Documents & Knowledge

Policies, contracts, manuals, SOPs, glossaries, regulatory filings — parsed with layout-aware extraction and OCR fallback.

PDF DOCX HTML Markdown Confluence SharePoint
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Conversations & Tickets

Call transcripts, chat logs, agent notes, support tickets and emails — turned into intent, summarization and dialog training pairs.

Zendesk Salesforce ServiceNow Genesys NICE Email / IMAP
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Structured & Tabular

CRM, ERP, claims, transactions and product catalogs — converted into extraction, classification and reasoning training data.

PostgreSQL Snowflake BigQuery S3 / Parquet Delta Lake CSV / XLSX
Explore Connectors

The InsightLM Framework

Three integrated planes — Curation, Training and Operations — designed to be reused across every vertical you build for.

Data Curation Pipelines

Data Curation Pipelines

  • Layout-aware document parsing & OCR
  • PII / PHI scrubbing & policy enforcement
  • Near-duplicate detection & quality filters
  • Synthetic Q&A and instruction generation
  • Versioned datasets with full lineage
Training Studio

Training Studio & Recipes

  • Base model library: Qwen, Llama, Mistral, Phi
  • SFT, LoRA / QLoRA, DPO, ORPO, KTO
  • Continued pretraining for domain corpora
  • YAML recipes & reproducible mixtures
  • Distillation from larger teacher models
Model Operations

Model Ops & Deployment

  • Domain eval harness & LLM-as-judge
  • Quantization: GGUF, AWQ, GPTQ, MLX
  • Serving: vLLM, SGLang, TGI, llama.cpp
  • Guardrail SLMs & PII redaction at inference
  • Model registry, drift & cost monitoring

Everything You Need to Ship a Vertical SLM

A complete set of building blocks — no notebooks duct-taped together

Base Model Library

Qwen, Llama, Mistral, Phi, Gemma — pinned, signed, ready to fine-tune

Reusable Training Recipes

YAML-defined SFT / LoRA / DPO recipes, versioned alongside your data

Synthetic Data Generation

Q&A, instructions, reasoning traces, adversarial cases from your corpora

Domain Eval Harness

Held-out test sets, LLM-as-judge with rubrics, regression gating per release

Model & Dataset Registry

Lineage from raw source → dataset hash → recipe → model artifact → scorecard

RAG & Retrieval

Domain-tuned embeddings and grounded answer generation out of the box

Guardrail Models

Small classifier SLMs for PII redaction, safety, refusals and topic gating

On-Prem Serving

vLLM / SGLang / llama.cpp — deploy in your VPC, your edge, or private cloud

Vertical SLMs Built With InsightLM

Concrete examples of domain-specific small language models you can build — and the tasks they solve

Insurance SLM

Qwen fine-tuned on policy wordings, claims notes, ACORD forms and call transcripts — for underwriting, claims and customer service.

  • Policy & coverage Q&A grounded in policy documents
  • FNOL triage, claim type & severity classification
  • Adjuster note & call summarization, next-best-action
  • Structured extraction: peril, loss date, limits, deductibles
  • Subrogation potential & fraud-risk scoring
  • Plain-language denial letters & customer comms

Retail & E-Commerce SLM

Fine-tuned on product catalogs, reviews, support tickets and merchandising guidelines — for catalog quality, search and customer experience.

  • Product description & SEO copy generation at SKU scale
  • Attribute extraction & taxonomy classification
  • Review summarization & sentiment / aspect mining
  • Conversational search & personalized recommendations
  • Returns / WISMO ticket triage and auto-response
  • Multilingual product translation & tone adaptation

Banking & Financial Services SLM

Tuned on KYC docs, statements, disclosures, transaction logs and contact-center transcripts — for risk, compliance and customer operations.

  • KYC / KYB document understanding & extraction
  • Transaction narration cleaning & merchant categorization
  • AML alert triage & SAR narrative drafting
  • Disclosure / fee-schedule Q&A for agents and customers
  • Loan / credit memo summarization
  • Complaint classification & regulatory reporting drafts

Healthcare & Life Sciences SLM

Trained on clinical notes, payer policies, drug labels and literature — deployed entirely on-prem to meet HIPAA / PHI requirements.

  • Clinical note & encounter summarization (SOAP / discharge)
  • ICD-10 / CPT / SNOMED coding assistance
  • Prior-auth letter drafting & payer-policy lookup
  • Medical literature & protocol QA with citations
  • Patient-friendly explanations of conditions and meds
  • Adverse-event extraction from safety reports

Legal & Compliance SLM

Fine-tuned on contracts, case law, regulatory filings and internal playbooks — for contract review, due diligence and policy QA.

  • Clause extraction & obligation/risk tagging
  • Contract redlining against firm playbooks
  • Case-law summarization & citation grounding
  • Regulatory change monitoring & impact assessment
  • Privacy & compliance policy Q&A
  • Discovery review prioritization & redaction

Manufacturing & Industrial SLM

Trained on equipment manuals, maintenance logs, SOPs and safety bulletins — runnable at the edge inside plants and field operations.

  • Equipment manual & SOP Q&A for technicians
  • Work-order & maintenance log summarization
  • Failure-mode classification from technician notes
  • Root-cause analysis assistance with citations
  • Safety-incident report generation & classification
  • Multilingual support for global plant operations

Telecom & Customer Service SLM

Tuned on rate plans, network knowledge bases and millions of support interactions — for self-service, agent assist and churn prevention.

  • Plan / device / billing Q&A grounded in current catalogs
  • Intent classification & smart routing
  • Agent-assist with next-best-action and call wrap-up
  • Outage / network ticket summarization
  • Churn / dissatisfaction signal extraction from calls
  • Win-back & retention message generation

Public Sector & Education SLM

Fine-tuned on statutes, forms, benefits handbooks and curricula — fully on-prem for sovereignty and data-residency requirements.

  • Citizen / student Q&A grounded in official documents
  • Form filling assistance & eligibility checks
  • Plain-language rewrites of statutes & policies
  • Multilingual translation for public communications
  • Curriculum-aligned tutoring & assessment generation
  • Case-worker note summarization & routing

Don't see your vertical? InsightLM is designed to be re-targeted — bring your domain corpora and we'll help you stand up the first model.

Talk to Us About Your Domain

Your Data & Models Stay Yours

Train and serve entirely inside your environment. No data, no gradients, no model weights ever leave your network.

On-Prem & Private Cloud

Deploy InsightLM in your own data center, VPC (AWS / Azure / GCP), or air-gapped environment. Bring your own GPUs or use managed clusters.

Sensitive Data, Handled Right

Built-in PII / PHI detection and redaction during curation. Per-dataset access controls, encryption at rest and in flight, full audit trails.

Compliance Ready

Designed to support GDPR, HIPAA, SOC 2, PCI-DSS and CCPA programs with dataset lineage, license tracking and reproducible training runs.

Ready to Build Your Domain-Specific AI?

Stop renting a generalist LLM API. Own a small, fast, accurate model trained on your data — built with InsightLM.

On-prem deployment • Your data never leaves your network • Enterprise support included